This Privacy Policy describes how Dorbn4 OÜ ("we," "us," or "our") collects, uses, and shares personal information and data when you use our SaaS services and products. Please read this Privacy Policy carefully to understand our practices regarding your data.

You may also want to have a look at our Cookie Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect may include:

• Personal Information: This may include your name, email address, and billing information when you sign up for our services.
• Usage Data: We collect information on how you use our services, including log data, IP address, browser type, and operating system.
• Payment Information: When you make payments through our services, we may collect payment details, such as your credit card information. Please note that we do not store payment information. We rely on third-party payment processors.
• Communication Data: We may collect information from your communications with us, including support requests, feedback, or inquiries.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services.
• To process payments and manage subscriptions through Stripe.
• To send transactional emails and communications.
• To improve our services, analyze usage, and enhance user experiences.
• To respond to your inquiries and provide customer support.
• To ensure the security and integrity of our services.

3. Data Sharing

We may share your data with the following third-party service providers for the purpose of providing our services:

• Cloudflare: We use Cloudflare for image storage and hosting (see Cloudflare’s privacy policy).
• Vercel: We use Vercel for hosting our SaaS platform (see Vercel’s privacy policy).
• Stripe: We use Stripe for payment processing and subscription management (see Stripe’s privacy policy).
• AWS SES: We use AWS SES for email sending (see AWS’s privacy policy)
• Posthog: We use PostHog for product analytics (see PostHog's privacy policy)
• Google: We offer login with Google for authentication and account creation (such as name, image, email) (see Google's privacy policy)
• Facebook Pixel: We use the Facebook Pixel on our website. This tool helps us understand the actions users take on our site and allows us to measure the effectiveness of our advertising. The data collected is used for: (opt-out through Cookies button at the footer) (used only on the homepage, not on the app)
  • Measuring and analyzing the success of our advertising campaigns
  • Understanding user interactions to improve our website and services
  • Delivering personalized advertising on Facebook and other platforms The Facebook Pixel may collect information about your device, browser, and interactions with our website. This information is shared with Facebook for advertising purposes. For more details, please refer to Facebook’s Data Policy.
• Google Ads: We use Google Ads on our website. This tool assists us in understanding the actions users take on our site and allows us to measure the effectiveness of our advertising. The data collected is used for: (opt-out through Cookies button at the footer) (used only on the homepage, not on the app)
  • Measuring and analyzing the success of our advertising campaigns
  • Understanding user interactions to enhance our website and services
  • Delivering personalized advertising on Google and other platforms Google Ads may collect information about your device, browser, and interactions with our website. This information is shared with Google for advertising purposes. For more details, please refer to Google's Privacy & Terms.

If you share your trades and make them public, information about your trade, username and email might be shared. All trades are private by default and can only be shared by you.

4. Data Security

We take data security seriously and implement reasonable measures to protect your data. All of our servers are located within the European Union (EU) to ensure data protection compliance.

5. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

6. Your Rights

You have certain rights regarding your personal data. You may:

• Access your data.
• Correct or update your data.
• Delete your data.
• Object to the processing of your data.
• Withdraw your consent, where applicable.

7. Contact Us

If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at team@traderinsight.pro.

8. Resolving complains

If you have concerns about the way we are handling your Personal Information, please let us know directly at team@traderinsight.pro. We will do our best to resolve it.

Additionally, if you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority here https://ec.europa.eu/consumers/odr

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website, and the "Last Updated" date will reflect the date of the latest revision.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.