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We Build What Traders Actually Need
Request new brokers, suggest features, and share ideas directly with the team. The best features in TraderInsight.pro exist because traders like you asked for them.
TraderInsight.pro is built by traders, shaped by traders, and improved by traders. Almost every feature on our app exists because someone asked for it - and most of them were shipped within 24 to 48 hours of the request.
We read every piece of feedback we receive. If something isn't working the way you expect, if a report is missing a metric you need, or if your broker isn't supported yet - tell us. That's genuinely how this product gets better.
You can send feedback directly from inside the app - click your profile icon in the sidebar and hit Send Feedback. Or use the dedicated forms to request a feature or to request a broker. Either way, it goes straight to the team.
01
Send feedback directly from the app
Click your profile icon in the sidebar and hit Send Feedback. No support ticket, no email thread - just a direct line to the team. Takes 5 seconds and actually gets read.
02
Request a feature or improvement
Have an idea for a new report, a missing KPI, or a workflow that could be smoother? Submit it and we'll take a look. Most requests are implemented within 24 to 48 hours.
03
Request your broker
Missing your broker? Submit a request with a sample export and we'll typically have it added within a few hours - often the same day. No trader should be stuck waiting to get started.
How we work with feedback
⚡
We ship fast
Feature requests are often implemented within 24 to 48 hours. We run a tight development cycle and feedback goes straight into the queue.👂
Every message gets read
We don't route feedback into a black hole. Every suggestion, critique, and idea is reviewed by the team - not a bot, not a tier-1 support agent.🔧
Bugs get fixed immediately
If something isn't working right, tell us. Bug reports are treated as the highest priority and resolved as fast as possible.🏦
Brokers added ASAP
Submit a broker request with a sample export and it's usually live within a few hours. No waiting weeks for the next release cycle.🗺️
Feedback shapes the roadmap
The features traders ask for most become the features we build next. If you want something, say so - you're probably not the only one.🤝
We trade too
TraderInsight.pro is built by active traders. When you describe a problem, we understand it - because we've had the same one.💬
Critiques are welcome
Something feels clunky? A workflow doesn't make sense? Critical feedback is the most useful kind - don't hold back.🌱
No idea is too small
A small UX tweak that saves you 10 seconds every session adds up to hours over a year. Small ideas are worth sending.FAQ's
Discover answers to frequently asked questions right here. If you can't find what you're looking for then reach out.
How do I send feedback from inside the app?
Click your profile icon in the sidebar and hit Send Feedback. It goes directly to the TraderInsight.pro team.
How quickly do you respond to feedback?
We read all feedback as it comes in. Bug fixes are prioritized immediately. Feature requests are often implemented within 24 to 48 hours depending on complexity.
How do I request a new broker?
Use the broker request form and include a sample export file if you can. Most brokers are added within a few hours of the request.
How do I request a new feature?
Use the feature request form to describe what you need and why. The more context you give, the faster we can build something that actually solves the problem.
What if I found a bug?
Send it via the in-app feedback button or email us directly at team@traderinsight.pro. Include as much detail as you can - what you did, what you expected, what happened instead.
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